Hospitality has a direct impact on businesses and their client’s experience to have a memorable time, so the main target of this project would be finding the answer to “how to have a different hospitality experience in a commercial center ?”
The aim is to make an enjoyable environment in a democratic way which would be an inclusive solution. A one-size-fits-one approach avoids the often segregated and specialized design solutions that are intended to meet the needs of those “on the margins”.
This multi-layered hospitality locates in the Serravalle designer outlet, Piedmont, Italy. It combines hospitality and customer experience through these various scenarios:
1-Storytelling/surprising experience through the exhibition and panorama view